Synergem provides a comprehensive Next Generation
9-1-1 Network solution consistent with NENA i3!"
Before investing in the final iteration of last
generation
technology, consider our affordable intelligent Next Generation 9-1-1™
solution.
Synergem
Emergency Services,
LLC
Synergem’s high-availability, fault-tolerant,
and intelligent Next Generation 9-1-1 (iNG9-1-1TM)
ESInet is designed to be consistent with emerging NENA Functional and
Interface Standards (i3). The
iNG9-1-1TM core:
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Features GeoComm’s Emergency Call Routing Function (ECRF) tightly
integrated with Avaya’s Emergency Services Routing Proxy (ESRP) and
RedSky’s Location Information Server (LIS), and, where required,
Legacy Gateways from RedSky.
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Supports the ESInet with a Network Operations Center (NOC) manned
7x24 proving end-to-end network monitoring, management, and help
desk services.
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Provides a carrier grade NG9-1-1 framework with 99.99% availability
replacing legacy networks that consist of CAMA trunks delivering
ANI, remote ALI, and Selective Routing.
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Enables dynamic, geographical, and logic-based call routing.
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Supports standards-based NG9-1-1 Public Safety Answering Point
(PSAP) systems with a manufacturer neutral approach capable of
integrating legacy systems as well.
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Hosts mission critical Next Generation 9-1-1 applications for
call-taking, dispatch mapping, media recording, community
notification as well as Radio Control over IP (RCoIP) dispatch.
AVAYA
Avaya is the global leader in enterprise communications
systems and call center technologies. Its Avaya Aura™ Communication
Manager offers a multi-layered approach to high availability,
survivability, and resiliency. As the core of
Synergem’s
iNG9-1-1TM
network, Avaya’s Aura™:
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Provides automatic recovery from system, hardware, and network
failures making it an ideal solution for NG9-1-1 deployments.
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Is backed by over 100 years of experience in voice processing. As
the worldwide contact center market leader, Avaya’s more than 700
features have been market tested.
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Includes built-in contact center applications providing intelligent
routing capability within a single PSAP or across an ESInet
supporting many PSAPs.
GeoComm
GeoComm is an industry
leader in 9-1-1 geospatial systems supplying the geospatial routing
engine for Synergem’s iNG9-1-1TM
network. GeoComm provides:
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Standardized
Location-to-Service Translation (IETF RFC5222) for NG9-1-1 i3 ECRF/LVF
functional elements and the software, services, and expertise, required
in the creation and management of the geospatial data required for
NG9-1-1 geospatial call routing
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The expertise,
services, and software essential in the creation and management of
geospatial data required for NG9-1-1 geospatial call routing.
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9-1-1 GIS data
management software, as well as a GIS Service Bureau for managing
regional multi-PSAP GIS data sets for 9-1-1.
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A Common
Operating Picture Web mapping for agencies participating in a
regional ESInet.
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Tactical GIS applications for PSAPs and in-vehicle mapping and
navigation for mobile emergency responders.
RedSky Technologies, Inc
RedSky has developed a series of required components for the
implementation of NG emergency communications solutions. RedSky
supports Synergem’s
iNG9-1-1TM network by providing:
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A Location Information Server (LIS). As a replacement ALI solution,
the LIS provides a NENA-compliant ALI data storage and database
management system functions and can store and display ALI-type
location information in either standard NENA2 of NG IETF PIDF-LO
format.
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A Legacy PSAP Gateway (LPG) to support CAMA and serial connectivity
to legacy PSAP systems.
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A Legacy Network Gateway (LNG) to provide ESInet gateway
functionality for carriers and other users requiring conversion of
existing CAMA/ISDN-based emergency calls into NG9-1-1 SIP-based
calls with imbedded location.